> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telegent.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Voice Route Details

> Retrieve detailed configuration for a specific voice route using its CRID. Returns SIP trunk configuration, forwarding rules, IVR settings, workgroup assignments, and schedule information.

**What this does:** Returns the full route configuration including route type, SIP trunk settings, webhook URLs, authentication, and workgroup associations. Use this to confirm route settings or retrieve the `CRID-` for use in provisioning.

**Next steps:**
- Update route — `POST /v1.0/voice/routes/update`
- Provision a number using this route — `POST /v1.0/numbers/provision`



## OpenAPI

````yaml /api-reference/openapi.json get /v1.0/voice/routes
openapi: 3.0.3
info:
  title: mPaaS Core APIs
  version: 1.0.8
  description: >-
    The Telegent mPaaS (Mobile Platform as a Service) API gives you full
    programmatic control over mobile phone numbers, messaging, voice routing,
    subscribers, and account management. Use these APIs to provision MVNO and
    IoT numbers, send and receive SMS/MMS, configure intelligent call routing,
    manage subscriber accounts, and apply AI Guardian controls. All requests
    require a Bearer token obtained from the Authentication endpoint. For
    support, visit https://support.telegent.com/support/home
  contact:
    name: Support
    email: support@telegent.com
  termsOfService: https://telegent.com/terms
  license:
    name: Use under LICX
    url: https://telegent.com/license
servers:
  - url: https://api.telegent.com
security:
  - BearerAuth: []
tags:
  - name: OAuth2
  - name: AI Guardian
  - name: Accounts
  - name: Distributors
  - name: Message
  - name: Numbers
  - name: Voicemail
  - name: Packages
  - name: Products
  - name: Schedules
  - name: Services
  - name: Sims
  - name: Subscribers
  - name: Subscriptions
  - name: Voice
  - name: Workgroups
paths:
  /v1.0/voice/routes:
    get:
      tags:
        - Voice
      summary: Get Voice Route Details
      description: >-
        Retrieve detailed configuration for a specific voice route using its
        CRID. Returns SIP trunk configuration, forwarding rules, IVR settings,
        workgroup assignments, and schedule information.


        **What this does:** Returns the full route configuration including route
        type, SIP trunk settings, webhook URLs, authentication, and workgroup
        associations. Use this to confirm route settings or retrieve the `CRID-`
        for use in provisioning.


        **Next steps:**

        - Update route — `POST /v1.0/voice/routes/update`

        - Provision a number using this route — `POST /v1.0/numbers/provision`
      parameters:
        - name: CallRouteID
          in: query
          required: false
          schema:
            type: string
          description: The unique voice route ID (e.g., CRID-xxxxx)
      responses:
        '200':
          description: Voice Route Details
          content:
            application/json:
              schema:
                type: object
              examples:
                example:
                  value:
                    CallRouteId: CRID-509de94f-79cc-429b-a317-2102654dabbb
                    AccountId: AID-ab12345-2725-45a1-bd5e-526ed19799xx
                    RouteName: Main SIP Trunk
                    RouteType: Trunk
                    VoiceUrl: https://domain.com
                    VoiceUrlMethod: GET
                    TrunkIp1: 20.87.87.87
                    TrunkIp2: 20.87.87.86
                    TrunkPort1: '5061'
                    TrunkPort2: '5060'
                    TrunkTransport1: UDP
                    TrunkTransport2: TCP
                    TrunkUri1: https://pstn.joonto.com
                    TrunkUri2: https://pstn2.joonto.com
                    TrunkEnabled1: true
                    TrunkEnabled2: false
                    Trunk1Priortiy: 10
                    Trunk1Weight: 10
                    Trunk2Priortiy: 20
                    Trunk2Weight: 20
                    HeaderManipulation: HMI8802029
                    EnableSipRefer: true
                    TransferCallerId: Transferee/Transferor
                    SymmetricRtp: true
                    EnableTrpSecureTrunk: true
                    EnablePstnTransfer: true
                    CnamLookup: true
                    TerminationUriSubdomain: client
                    EnableCallStreaming: true
                    WssUri: wss://192.67.88.2
                    IpWhiteList: []
        '400':
          description: Bad Request
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/BadRequest_Result'
            application/json:
              schema:
                $ref: '#/components/schemas/BadRequest_Result'
              examples:
                example:
                  value:
                    StatusCode: 400
                    Message: >-
                      Bad request: one or more required fields are missing or
                      contain an invalid value.
            text/json:
              schema:
                $ref: '#/components/schemas/BadRequest_Result'
        '401':
          description: Unauthorized
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/Unauthorized_Result'
            application/json:
              schema:
                $ref: '#/components/schemas/Unauthorized_Result'
              examples:
                example:
                  value:
                    StatusCode: 401
                    Message: >-
                      Unauthorized: Bearer token is missing, expired, or
                      invalid. Re-authenticate via POST /v1.0/oauth2/tokens.
            text/json:
              schema:
                $ref: '#/components/schemas/Unauthorized_Result'
        '403':
          description: Forbidden
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/Forbidden_Result'
            application/json:
              schema:
                $ref: '#/components/schemas/Forbidden_Result'
              examples:
                example:
                  value:
                    StatusCode: 403
                    Message: >-
                      Forbidden: your token does not have permission to access
                      this resource. Check the ApiEndpoint scope.
            text/json:
              schema:
                $ref: '#/components/schemas/Forbidden_Result'
        '404':
          description: Not Found
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/NotFound_Result'
            application/json:
              schema:
                $ref: '#/components/schemas/NotFound_Result'
              examples:
                example:
                  value:
                    StatusCode: 404
                    Message: >-
                      Not found: the requested resource does not exist or
                      belongs to a different account.
            text/json:
              schema:
                $ref: '#/components/schemas/NotFound_Result'
        '405':
          description: Method Not Allowed
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/MethodNotAllowed_Result'
            application/json:
              schema:
                $ref: '#/components/schemas/MethodNotAllowed_Result'
              examples:
                example:
                  value:
                    StatusCode: 405
                    Message: >-
                      Method not allowed: verify the HTTP method required for
                      this endpoint.
            text/json:
              schema:
                $ref: '#/components/schemas/MethodNotAllowed_Result'
        '408':
          description: Request Timeout
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/RequestTimeout_Result'
            application/json:
              schema:
                $ref: '#/components/schemas/RequestTimeout_Result'
              examples:
                example:
                  value:
                    StatusCode: 408
                    Message: >-
                      Request timeout: the server did not receive a complete
                      request within the allowed time. Retry with exponential
                      backoff.
            text/json:
              schema:
                $ref: '#/components/schemas/RequestTimeout_Result'
        '429':
          description: Too Many Requests
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/TooManyRequests_Result'
            application/json:
              schema:
                $ref: '#/components/schemas/TooManyRequests_Result'
              examples:
                example:
                  value:
                    StatusCode: 429
                    Message: >-
                      Too many requests: rate limit exceeded. Slow your request
                      cadence and retry after a short delay.
            text/json:
              schema:
                $ref: '#/components/schemas/TooManyRequests_Result'
        '500':
          description: Server Error
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/InternalServerError_Result'
            application/json:
              schema:
                $ref: '#/components/schemas/InternalServerError_Result'
              examples:
                example:
                  value:
                    StatusCode: 500
                    Message: >-
                      Internal server error: an unexpected error occurred. If
                      the problem persists contact support@telegent.com.
            text/json:
              schema:
                $ref: '#/components/schemas/InternalServerError_Result'
        '503':
          description: Service Unavailable
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ServiceUnavailable_Result'
            application/json:
              schema:
                $ref: '#/components/schemas/ServiceUnavailable_Result'
              examples:
                example:
                  value:
                    StatusCode: 503
                    Message: >-
                      Service unavailable: the API is temporarily unavailable.
                      Retry after a short delay.
            text/json:
              schema:
                $ref: '#/components/schemas/ServiceUnavailable_Result'
        '504':
          description: Gateway Timeout
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/GatewayTimeout_Result'
            application/json:
              schema:
                $ref: '#/components/schemas/GatewayTimeout_Result'
              examples:
                example:
                  value:
                    StatusCode: 504
                    Message: >-
                      Gateway timeout: an upstream service did not respond in
                      time. Retry with exponential backoff.
            text/json:
              schema:
                $ref: '#/components/schemas/GatewayTimeout_Result'
      x-codeSamples:
        - lang: cURL
          source: >-
            curl -X GET
            'https://api.telegent.com/v1.0/voice/routes?CallRouteID=CRID-509de94f-79cc-429b-a317-2102654dabbb'
            \
              -H 'Authorization: Bearer YOUR_TOKEN'
components:
  schemas:
    BadRequest_Result:
      required:
        - StatusCode
      type: object
      properties:
        StatusCode:
          type: integer
          format: int32
        Message:
          type: string
          nullable: true
      additionalProperties: false
    Unauthorized_Result:
      required:
        - StatusCode
      type: object
      properties:
        StatusCode:
          type: integer
          format: int32
        Message:
          type: string
          nullable: true
      additionalProperties: false
    Forbidden_Result:
      required:
        - StatusCode
      type: object
      properties:
        StatusCode:
          type: integer
          format: int32
        Message:
          type: string
          nullable: true
      additionalProperties: false
    NotFound_Result:
      required:
        - StatusCode
      type: object
      properties:
        StatusCode:
          type: integer
          format: int32
        Message:
          type: string
          nullable: true
      additionalProperties: false
    MethodNotAllowed_Result:
      required:
        - StatusCode
      type: object
      properties:
        StatusCode:
          type: integer
          format: int32
        Message:
          type: string
          nullable: true
      additionalProperties: false
    RequestTimeout_Result:
      required:
        - StatusCode
      type: object
      properties:
        StatusCode:
          type: integer
          format: int32
        Message:
          type: string
          nullable: true
      additionalProperties: false
    TooManyRequests_Result:
      required:
        - StatusCode
      type: object
      properties:
        StatusCode:
          type: integer
          format: int32
        Message:
          type: string
          nullable: true
      additionalProperties: false
    InternalServerError_Result:
      required:
        - StatusCode
      type: object
      properties:
        StatusCode:
          type: integer
          format: int32
        Message:
          type: string
          nullable: true
      additionalProperties: false
    ServiceUnavailable_Result:
      required:
        - StatusCode
      type: object
      properties:
        StatusCode:
          type: integer
          format: int32
        Message:
          type: string
          nullable: true
      additionalProperties: false
    GatewayTimeout_Result:
      required:
        - StatusCode
      type: object
      properties:
        StatusCode:
          type: integer
          format: int32
        Message:
          type: string
          nullable: true
      additionalProperties: false

````