> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telegent.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Partner Onboarding

> MVNO / IoT / API partner onboarding checklist — from POC kickoff through go-live and first 30 days.

## Overview

This plan walks a new Telegent partner from POC kickoff through go-live and the first 30 days of steady-state operation. It is a joint checklist — tasks are owned by **Telegent**, the **Partner**, or both (**Joint**).

<Note>
  **How to use this plan:**

  * Onboarding begins with a POC. Work the phases in order.
  * Each phase has a clear owner and a **Phase Complete** gate — don't move on until it's met.
  * Skip conditional sections that don't apply to your use case (e.g., skip SIP if you're API-only).
  * Conditional add-ons (A2P / IoT / Static IP) are documented at the end and slot in alongside the relevant phase.
</Note>

***

## Onboarding at a Glance

| Phase       | Name                              | Summary                                                      |
| ----------- | --------------------------------- | ------------------------------------------------------------ |
| **D\&S**    | Discovery & Setup                 | POC kickoff, NDA, scope, contacts, Slack.                    |
| **Phase 1** | Credentials & Access              | Account, DID, console, docs, OAuth working.                  |
| **Phase 2** | Connectivity                      | Webhooks, CDR delivery, SIP interconnect (if voice via SIP). |
| **Phase 3** | API Walkthrough & Sandbox Testing | Work through each Intelligent API section on dev.            |
| **Phase 4** | Production Cutover                | Issue prod credentials, first live number, go-live.          |
| **Phase 5** | Post-launch (30d)                 | Release notes, CDRs, billing review, retro.                  |

***

## Phases

<CardGroup cols={2}>
  <Card icon="flag" href="/onboarding/discovery" title="Discovery & Setup">
    POC kickoff, NDA, scope alignment, and Slack channel setup
  </Card>

  <Card icon="key" href="/onboarding/phase-1" title="Phase 1 — Credentials & Access">
    Credentials issued, console access, first OAuth token generated
  </Card>

  <Card icon="plug" href="/onboarding/phase-2" title="Phase 2 — Connectivity">
    Webhooks configured, CDR delivery set up, SIP interconnect (if applicable)
  </Card>

  <Card icon="flask" href="/onboarding/phase-3" title="Phase 3 — API Walkthrough & Testing">
    End-to-end sandbox testing of all Intelligent API categories
  </Card>

  <Card icon="rocket" href="/onboarding/phase-4" title="Phase 4 — Production Cutover">
    Production credentials, first live number, monitoring in place
  </Card>

  <Card icon="chart-line" href="/onboarding/phase-5" title="Phase 5 — Post-launch">
    CDR reconciliation, billing review, 30-day retro
  </Card>

  <Card icon="puzzle-piece" href="/onboarding/add-ons" title="Conditional Add-ons">
    A2P (10DLC), IoT, and Static IP / private APN add-ons
  </Card>
</CardGroup>