Discovery & Setup - Telegent mPaaS

Goal: Kick off the POC, confirm scope, get the NDA in place, and stand up communication channels.

Checklist

#	Task	Owner
1	POC kickoff call held — confirm use case (MVNO / IoT / SIP / API only) and add-ons needed (A2P, SIP interconnect, IoT, static IP).	Joint
2	POC scope and success criteria agreed — what does “POC passed” mean for this partner?	Joint
3	NDA in place (required before sharing technical details).	Joint
4	Primary technical contact identified (name + email + phone).	Partner
5	Primary commercial / billing contact identified.	Partner
6	Shared Slack channel created (e.g., `partner-external`) and partner team invited.	Telegent
7	Freshdesk support email shared with partner team for ticket intake.	Telegent
8	MSA / order form signed — typically completed during the POC, not a kickoff blocker.	Joint

Phase complete when: POC has kicked off, NDA is in place, scope is agreed, and both teams are in Slack.

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