Goal: Collect the partner’s webhook URLs and, for SIP partners, exchange SBC IPs and agree on signaling so the network is ready before testing begins.Documentation Index
Fetch the complete documentation index at: https://docs.telegent.com/llms.txt
Use this file to discover all available pages before exploring further.
Checklist
Webhooks — Inbound Messaging and DLR
| # | Task | Owner |
|---|---|---|
| 1 | Partner provided inbound message webhook URL (with auth type: Bearer / Basic). | Partner |
| 2 | Partner provided DLR (delivery report) webhook URL — may reuse the inbound URL. | Partner |
| 3 | Webhook URLs reachable from Telegent infrastructure (firewall / IP whitelist done). | Joint |
| 4 | CDR delivery method chosen: webhook / email / both. Voice and SMS files are split. | Partner |
| 5 | Partner reviewed inbound JSON schema (Message_ID, Owner, To, From, Message_Body, Segment, etc.) per the Customer FAQ. | Partner |
SIP Interconnect — If Voice via SIP is in Scope
| # | Task | Owner |
|---|---|---|
| 6 | Partner provided SBC public IP(s) for SIP signaling and media. | Partner |
| 7 | Telegent provided Telegent SBC IP(s). | Telegent |
| 8 | Mutual IP whitelist applied on both sides. | Joint |
| 9 | Custom SIP headers agreed (e.g., hairpin flags for FMC, identifying flag headers). | Joint |
Inbound Message Webhook — Expected JSON Schema
When an inbound SMS/MMS is delivered to your webhook, the payload includes:| Field | Description |
|---|---|
Message_ID | Unique identifier for the message |
Owner | The Telegent number that received the message |
To | Recipient number (E.164) |
From | Sender number (E.164) |
Message_Body | Text content of the message |
Segment | Number of SMS segments |
For the full inbound message schema, refer to the Customer FAQ provided by your Telegent representative.
Phase complete when: Webhooks are reachable from Telegent, and (for SIP partners) both sides have whitelisted each other and agreed on headers.
Previous: Phase 1 — Credentials & Access
Credentials and first OAuth token
Next: Phase 3 — API Walkthrough & Testing
End-to-end sandbox testing