Goal: Stabilize, confirm CDRs and billing are accurate, and capture anything to fix in the first 30 days.Documentation Index
Fetch the complete documentation index at: https://docs.telegent.com/llms.txt
Use this file to discover all available pages before exploring further.
Checklist
| # | Task | Owner | Notes |
|---|---|---|---|
| 1 | Partner subscribed to release-notes channel (Console + Slack). | Partner | — |
| 2 | CDRs delivering at agreed cadence (hourly today, 15-minute cadence in flight). | Partner | — |
| 3 | First-month billing reviewed against partner-side usage records. | Joint | — |
| 4 | Open-issue list reviewed. | Joint | — |
| 5 | 30-day retro held — what worked, what to fix. | Joint | — |
Phase complete when: Partner is independently operating, CDRs reconcile, and the relationship has moved from onboarding to steady-state support.
After Phase 5, ongoing support moves to the Freshdesk ticket queue. For urgent issues, use the escalation path documented in Phase 4.
Previous: Phase 4 — Production Cutover
First live number and go-live sign-off
Conditional Add-ons
A2P, IoT, and Static IP configuration