Create Workgroup Activity
Add a member (user or nested workgroup) to an existing workgroup. Each activity defines how calls are distributed to that member including their position (DigitOrder) and notification preferences.
What this does: Returns the new activity record including the ActivityId and member configuration. Each activity represents one member in the workgroup ring sequence. The CallOrder field determines ring priority.
Next steps:
- Update a member —
POST /v1.0/workgroups/activity/update - Remove a member —
POST /v1.0/workgroups/activity/delete - View the workgroup —
GET /v1.0/workgroups
Documentation Index
Fetch the complete documentation index at: https://docs.telegent.com/llms.txt
Use this file to discover all available pages before exploring further.
Authorizations
Enter the token obtained from the Authentication endpoint
Body
Parent workgroup ID to add this activity to
"WID-12345-abc-12345"
Member type - User or nested Workgroup
User, Workgroup "Workgroup"
IVR digit or ring order position for this member
1
Phone number for this activity member (E.164 format)
"+1234567890"
Referenced workgroup ID (when Type is Workgroup)
"WID-12345-abc-12345"
Referenced user ID (when Type is User)
Enable SMS notification for this member
true
Enable email notification for this member
false
Response
Workgroup Activity Created
The response is of type object.