Update Workgroup Activity
Update the configuration of a member within a workgroup. A workgroup activity represents an individual agent, destination, or nested workgroup within a ring group. Modify fields such as dial order (DigitOrder), forwarding number, or notification preferences. Requires the WorkgroupActivityId (WAID-) of the activity to update.
What this does: Returns the updated activity record. Use this to change a member’s ring order, SIP details, or timeout settings within the workgroup.
Next steps:
- Confirm the update —
GET /v1.0/workgroups - Remove the member —
POST /v1.0/workgroups/activity/delete
Documentation Index
Fetch the complete documentation index at: https://docs.telegent.com/llms.txt
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Authorizations
Enter the token obtained from the Authentication endpoint
Body
Unique identifier of the workgroup activity to update
"WAID-12345-abc-123456"
IVR digit or ring order position
2
Phone number to ring or forward to for this activity. Use E.164 format (e.g., +15555555555).
"+1234567890"
Parent workgroup ID
"WID-12345-abc-12345"
Member type
User, Workgroup Referenced workgroup ID
Referenced user ID
Enable SMS notification
Enable email notification
Response
Workgroup Activity Updated
The response is of type object.