{
"WorkgroupId": "WID-12345-abc-12345",
"Name": "Updated IVR Workgroup",
"Type": "round-robin",
"ScheduleId": "SID-3741d220-0663-4289-85df-c203f43db5a6"
}curl -X POST https://api.telegent.com/v1.0/workgroups/update \
-H 'Authorization: Bearer YOUR_TOKEN' \
-H 'Content-Type: application/json' \
-d '{
"WorkgroupId": "WID-12345-abc-12345",
"Name": "Updated IVR Workgroup"
}'import requests
url = "https://api.telegent.com/v1.0/workgroups/update"
payload = {
"WorkgroupId": "WID-12345-abc-12345",
"Name": "<string>",
"TelegentPhone": "<string>",
"CallOrder": "<string>",
"AnnouncementText": "<string>",
"AnnouncementUrl": "<string>",
"ScheduleId": "<string>",
"TimeZone": "<string>",
"RecordCalls": True,
"TranscribeRecordings": True,
"OffHoursType": "<string>",
"OffHoursId": "<string>",
"OnHoursType": "<string>",
"OnHoursId": "<string>",
"AccountId": "<string>"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
WorkgroupId: 'WID-12345-abc-12345',
Name: '<string>',
TelegentPhone: '<string>',
CallOrder: '<string>',
AnnouncementText: '<string>',
AnnouncementUrl: '<string>',
ScheduleId: '<string>',
TimeZone: '<string>',
RecordCalls: true,
TranscribeRecordings: true,
OffHoursType: '<string>',
OffHoursId: '<string>',
OnHoursType: '<string>',
OnHoursId: '<string>',
AccountId: '<string>'
})
};
fetch('https://api.telegent.com/v1.0/workgroups/update', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.telegent.com/v1.0/workgroups/update",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'WorkgroupId' => 'WID-12345-abc-12345',
'Name' => '<string>',
'TelegentPhone' => '<string>',
'CallOrder' => '<string>',
'AnnouncementText' => '<string>',
'AnnouncementUrl' => '<string>',
'ScheduleId' => '<string>',
'TimeZone' => '<string>',
'RecordCalls' => true,
'TranscribeRecordings' => true,
'OffHoursType' => '<string>',
'OffHoursId' => '<string>',
'OnHoursType' => '<string>',
'OnHoursId' => '<string>',
'AccountId' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.telegent.com/v1.0/workgroups/update"
payload := strings.NewReader("{\n \"WorkgroupId\": \"WID-12345-abc-12345\",\n \"Name\": \"<string>\",\n \"TelegentPhone\": \"<string>\",\n \"CallOrder\": \"<string>\",\n \"AnnouncementText\": \"<string>\",\n \"AnnouncementUrl\": \"<string>\",\n \"ScheduleId\": \"<string>\",\n \"TimeZone\": \"<string>\",\n \"RecordCalls\": true,\n \"TranscribeRecordings\": true,\n \"OffHoursType\": \"<string>\",\n \"OffHoursId\": \"<string>\",\n \"OnHoursType\": \"<string>\",\n \"OnHoursId\": \"<string>\",\n \"AccountId\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.telegent.com/v1.0/workgroups/update")
.header("Content-Type", "application/json")
.body("{\n \"WorkgroupId\": \"WID-12345-abc-12345\",\n \"Name\": \"<string>\",\n \"TelegentPhone\": \"<string>\",\n \"CallOrder\": \"<string>\",\n \"AnnouncementText\": \"<string>\",\n \"AnnouncementUrl\": \"<string>\",\n \"ScheduleId\": \"<string>\",\n \"TimeZone\": \"<string>\",\n \"RecordCalls\": true,\n \"TranscribeRecordings\": true,\n \"OffHoursType\": \"<string>\",\n \"OffHoursId\": \"<string>\",\n \"OnHoursType\": \"<string>\",\n \"OnHoursId\": \"<string>\",\n \"AccountId\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.telegent.com/v1.0/workgroups/update")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"WorkgroupId\": \"WID-12345-abc-12345\",\n \"Name\": \"<string>\",\n \"TelegentPhone\": \"<string>\",\n \"CallOrder\": \"<string>\",\n \"AnnouncementText\": \"<string>\",\n \"AnnouncementUrl\": \"<string>\",\n \"ScheduleId\": \"<string>\",\n \"TimeZone\": \"<string>\",\n \"RecordCalls\": true,\n \"TranscribeRecordings\": true,\n \"OffHoursType\": \"<string>\",\n \"OffHoursId\": \"<string>\",\n \"OnHoursType\": \"<string>\",\n \"OnHoursId\": \"<string>\",\n \"AccountId\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"WorkgroupId": "WID-12345-abc-12345",
"Name": "Updated IVR Workgroup",
"Type": "round-robin"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}Update Workgroup
Update an existing workgroup configuration. Requires the WorkgroupId of the workgroup to modify.
What this does: Returns the updated workgroup configuration. Only fields you send are changed; omitted fields retain their current values. Changes apply immediately to all calls routing through this workgroup.
Next steps:
- Confirm the update —
GET /v1.0/workgroups - View members —
POST /v1.0/workgroups/activity
{
"WorkgroupId": "WID-12345-abc-12345",
"Name": "Updated IVR Workgroup",
"Type": "round-robin",
"ScheduleId": "SID-3741d220-0663-4289-85df-c203f43db5a6"
}curl -X POST https://api.telegent.com/v1.0/workgroups/update \
-H 'Authorization: Bearer YOUR_TOKEN' \
-H 'Content-Type: application/json' \
-d '{
"WorkgroupId": "WID-12345-abc-12345",
"Name": "Updated IVR Workgroup"
}'import requests
url = "https://api.telegent.com/v1.0/workgroups/update"
payload = {
"WorkgroupId": "WID-12345-abc-12345",
"Name": "<string>",
"TelegentPhone": "<string>",
"CallOrder": "<string>",
"AnnouncementText": "<string>",
"AnnouncementUrl": "<string>",
"ScheduleId": "<string>",
"TimeZone": "<string>",
"RecordCalls": True,
"TranscribeRecordings": True,
"OffHoursType": "<string>",
"OffHoursId": "<string>",
"OnHoursType": "<string>",
"OnHoursId": "<string>",
"AccountId": "<string>"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
WorkgroupId: 'WID-12345-abc-12345',
Name: '<string>',
TelegentPhone: '<string>',
CallOrder: '<string>',
AnnouncementText: '<string>',
AnnouncementUrl: '<string>',
ScheduleId: '<string>',
TimeZone: '<string>',
RecordCalls: true,
TranscribeRecordings: true,
OffHoursType: '<string>',
OffHoursId: '<string>',
OnHoursType: '<string>',
OnHoursId: '<string>',
AccountId: '<string>'
})
};
fetch('https://api.telegent.com/v1.0/workgroups/update', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.telegent.com/v1.0/workgroups/update",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'WorkgroupId' => 'WID-12345-abc-12345',
'Name' => '<string>',
'TelegentPhone' => '<string>',
'CallOrder' => '<string>',
'AnnouncementText' => '<string>',
'AnnouncementUrl' => '<string>',
'ScheduleId' => '<string>',
'TimeZone' => '<string>',
'RecordCalls' => true,
'TranscribeRecordings' => true,
'OffHoursType' => '<string>',
'OffHoursId' => '<string>',
'OnHoursType' => '<string>',
'OnHoursId' => '<string>',
'AccountId' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.telegent.com/v1.0/workgroups/update"
payload := strings.NewReader("{\n \"WorkgroupId\": \"WID-12345-abc-12345\",\n \"Name\": \"<string>\",\n \"TelegentPhone\": \"<string>\",\n \"CallOrder\": \"<string>\",\n \"AnnouncementText\": \"<string>\",\n \"AnnouncementUrl\": \"<string>\",\n \"ScheduleId\": \"<string>\",\n \"TimeZone\": \"<string>\",\n \"RecordCalls\": true,\n \"TranscribeRecordings\": true,\n \"OffHoursType\": \"<string>\",\n \"OffHoursId\": \"<string>\",\n \"OnHoursType\": \"<string>\",\n \"OnHoursId\": \"<string>\",\n \"AccountId\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.telegent.com/v1.0/workgroups/update")
.header("Content-Type", "application/json")
.body("{\n \"WorkgroupId\": \"WID-12345-abc-12345\",\n \"Name\": \"<string>\",\n \"TelegentPhone\": \"<string>\",\n \"CallOrder\": \"<string>\",\n \"AnnouncementText\": \"<string>\",\n \"AnnouncementUrl\": \"<string>\",\n \"ScheduleId\": \"<string>\",\n \"TimeZone\": \"<string>\",\n \"RecordCalls\": true,\n \"TranscribeRecordings\": true,\n \"OffHoursType\": \"<string>\",\n \"OffHoursId\": \"<string>\",\n \"OnHoursType\": \"<string>\",\n \"OnHoursId\": \"<string>\",\n \"AccountId\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.telegent.com/v1.0/workgroups/update")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"WorkgroupId\": \"WID-12345-abc-12345\",\n \"Name\": \"<string>\",\n \"TelegentPhone\": \"<string>\",\n \"CallOrder\": \"<string>\",\n \"AnnouncementText\": \"<string>\",\n \"AnnouncementUrl\": \"<string>\",\n \"ScheduleId\": \"<string>\",\n \"TimeZone\": \"<string>\",\n \"RecordCalls\": true,\n \"TranscribeRecordings\": true,\n \"OffHoursType\": \"<string>\",\n \"OffHoursId\": \"<string>\",\n \"OnHoursType\": \"<string>\",\n \"OnHoursId\": \"<string>\",\n \"AccountId\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"WorkgroupId": "WID-12345-abc-12345",
"Name": "Updated IVR Workgroup",
"Type": "round-robin"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}{
"StatusCode": 123,
"Message": "<string>"
}Body
Unique identifier of the workgroup to update
"WID-12345-abc-12345"
New name for the workgroup
Phone number assigned to this workgroup
Workgroup routing type
IVR, simultaneous, round-robin Call distribution order
Text-to-speech announcement
URL of audio file for announcement
Schedule ID to associate
Timezone for schedule
Enable call recording
Enable transcription
Off-hours routing type
User or Workgroup ID for off-hours
On-hours routing type
User or Workgroup ID for on-hours
Account ID
Response
Workgroup Updated
The response is of type object.