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POST
/
v1.0
/
workgroups
/
update
json
{
  "WorkgroupId": "WID-12345-abc-12345",
  "Name": "Updated Workgroup",
  "Type": "IVR",
  "AnnouncementText": "Updated menu options"
}
{
  "WorkgroupId": "WID-12345-abc-12345",
  "Name": "",
  "TelegentPhone": "",
  "Type": "",
  "CallOrder": "",
  "AnnouncementText": "",
  "AnnouncementUrl": "",
  "InternalExtension": "",
  "CallerIdType": "",
  "CallerIdName": "",
  "AccountId": "",
  "RecordCalls": "",
  "TranscribeRecordings": "",
  "Hours": "",
  "OffHoursForwarding": "",
  "AnnouncementFileId": "",
  "ScheduleId": "",
  "TimeZone": "",
  "HoldMusicId": "",
  "AiRecording": "",
  "OffHoursType": "",
  "OffHoursId": "",
  "WaitBetween": "",
  "TollFreeNumber": "",
  "CallerIdOption": "",
  "AnnounceWorkgroupCaller": "",
  "WorkgroupMessaging": "",
  "WorkgroupMessagingUser": "",
  "WorkgroupMessagingRespondingFrom": "",
  "OnHoursForwarding": "",
  "OnHoursType": "",
  "OnHoursId": ""
}

Authorizations

​
Authorization
string
header
required

Enter the token obtained from the Authentication endpoint

Body

application/json
​
WorkgroupId
string
required

Workgroup ID to update

Example:

"WID-12345-abc-12345"

​
Name
string

Workgroup name

​
Type
enum<string>

Workgroup type

Available options:
IVR,
simultaneous,
round-robin
​
TelegentPhone
string

Phone number (E.164)

​
AnnouncementText
string

IVR announcement text

​
ScheduleId
string

Schedule ID

​
RecordCalls
boolean

Enable call recording

Response

200 - application/json

Update Workgroup

The response is of type object.