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POST
json

Body

application/json
WorkgroupId
string
required

Unique identifier of the workgroup to update

Example:

"WID-12345-abc-12345"

Name
string

New name for the workgroup

TelegentPhone
string

Phone number assigned to this workgroup

Type
enum<string>

Workgroup routing type

Available options:
IVR,
simultaneous,
round-robin
CallOrder
string

Call distribution order

AnnouncementText
string

Text-to-speech announcement

AnnouncementUrl
string<uri>

URL of audio file for announcement

ScheduleId
string

Schedule ID to associate

TimeZone
string

Timezone for schedule

RecordCalls
boolean

Enable call recording

TranscribeRecordings
boolean

Enable transcription

OffHoursType
string

Off-hours routing type

OffHoursId
string

User or Workgroup ID for off-hours

OnHoursType
string

On-hours routing type

OnHoursId
string

User or Workgroup ID for on-hours

AccountId
string

Account ID

Response

Workgroup Updated

The response is of type object.