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Version: 1.0.2.1 · Published: May 21, 2026 · Published by: Telegent Platform Team
This release updates the Best Practices guide and Partner Onboarding checklist to reflect the full port-in lifecycle and the addition of port-out support, based on an updated source document.

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Enhanced

Section 8.2 has been rewritten from a 2-step flow to a complete 5-step lifecycle guide:
  1. Eligibility — check before collecting anything from the subscriber; go/no-go guidance based on the result
  2. Submit — save the OrderId from the response; all subsequent lifecycle calls key off it
  3. Update (POST /v1.0/numbers/portin/update) — correct name mismatches, wrong account numbers, or missing PortInDate without cancelling and resubmitting
  4. Cancel (POST /v1.0/numbers/portin/cancel) — cancel by OrderId; cancel is final
  5. Monitor (GET /v1.0/numbers/order?OrderId=…) — poll through Submitted, Pending Carrier Approval, Scheduled, Completed, Rejected, Cancelled
Inline comments added to the eligibility and port-in submit request bodies. Best practice tip expanded to include polling cadence and subscriber notification guidance.
New Section 8.3 documents the port-out flow: the gaining carrier initiates the transfer, and the MVNO must issue a PIN via POST /v1.0/numbers/portout. Includes a callout on FCC obligations — issue the PIN promptly and do not suspend service before the port-out completes.
The Phase 6 step on the Best Practices Overview page now reflects the full port-in lifecycle and mentions port-out PIN issuance, replacing the previous single-sentence description.
The Phase 3 API Walkthrough checklist now includes six additional tasks covering the full port-in lifecycle (eligibility, submit, update, cancel, monitor) and port-out PIN issuance. Both sections are marked as conditional — skip if porting is not in scope for the partner.
If you have questions about any of these changes, contact support@telegent.com.