Get Workgroup Details

Retrieve configuration details for a specific workgroup by its WorkgroupId. Returns the workgroup’s name, type, members, schedule, and routing settings.

What this does: Returns the full workgroup configuration including name, type, assigned phone number, schedule, timezone, hold music, off-hours forwarding rules, and member activities. Use this to audit a workgroup or retrieve the WG- ID for use in route configuration.

Next steps:

• Add a member — POST /v1.0/workgroups/activity
• Update the workgroup — POST /v1.0/workgroups/update
• Attach to a voice route — POST /v1.0/voice/routes/update